Making Salesforce & Certinia Work for You
Your technology should support your business—not slow it down. At Cloud Journey Group, we simplify Salesforce and Certinia implementations, optimize your processes, and provide ongoing support to help you scale. With a team of experienced problem-solvers, we make sure your systems work for you—not the other way around.
Why Cloud Journey Group?
Cloud Journey Group is a woman-owned consultancy helping SMBs get more from Salesforce and Certinia. With deep expertise in all Salesforce Products, Certinia's Professional Services Automation (PSA), and ERP, we take a process-first approach to technology. Our clients experience smoother implementations, clear communication, and long-term success.
30,000+
Hours Implementing Salesforce & Certinia
89%
Client Retention Rate
2X
Faster Go-Live vs Industry
100%
Dedicated U.S.-Based Team
"No amount of technology will fix an unrefined process.
CJG’s process-first approach helped us step back and rethink how we use technology
—showing us what we truly needed, and what we didn’t."
Salesforce
Transform your Salesforce
Unlock the full potential of Salesforce with expert implementations tailored to your business processes. Whether it’s Sales Cloud, Service Cloud, or Field Service, we ensure a seamless setup that drives efficiency and growth.
Certinia
Certinia Done Right
Seamlessly manage your professional services, financials, and billing with Certinia. Our team optimizes PSA, ERP, and related solutions to improve profitability, streamline operations, and enhance visibility across your business.
Managed
Services
Health Checks & Managed Services
Tailored service packages designed to match any business need or budget. New customers receive a complimentary health check to identify process gaps, uncover improvement opportunities, and maximize their Salesforce & Certinia investment.
Brands
Use this space to promote the business, its products or its services. Help people become familiar with the business and its offerings, creating a sense of connection and trust. Focus on what makes the business unique and how users can benefit from choosing it.
Resources
March 2025
Transforming Oil & Gas Operations
See how Cloud Journey Group implemented Salesforce Field Service & Certinia PSA to deliver end-to-end operational visibility, streamlined accounting, and improved profitability.
February 2025
Guide: 5 Signs Your Salesforce Needs a Health Check
Not sure if your Salesforce environment is fully optimized? This quick guide reveals the top five indicators it’s time for a professional assessment.
January 2025
Optimizing Your Certinia Billing Central
Discover best practices for automating your billing processes, reducing errors, and ensuring accurate revenue management with Certinia.
Testimonials
I was honestly dreading another tech rollout, but working with Cloud Journey Group was surprisingly enjoyable. They kept things simple and stress-free.
Alex T.
Director of Operations
We felt like part of the team from day one. It was refreshing to have genuine conversations about our business goals, not just technical jargon.
Jordan R.
CFO
Cloud Journey Group managed to make our Certinia implementation actually pleasant—something I never thought I’d say about a software project!
Casey L.
VP of Professional Services
Get in touch
Have questions about how Cloud Journey Group can support your business? Whether you’re exploring Salesforce, Certinia, or managed services, we’re here to help.
📅 Schedule a consultation
📧 Drop us an email
📞 Give us a call
We’re happy to answer your questions and help you find the right solutions for your business.